Frequently Asked Questions

🛠️ Services & Capabilities

What services do you offer?
We specialize in drone photography and videography for real estate, events, agriculture, construction, inspections, and promotional content.

Can you provide edited videos or just raw footage?
We offer both. Basic edits are included. Advanced editing and raw footage are available as add-ons.

What kind of drone equipment do you use?
We use FAA-compliant drones with 4K video and high-resolution photo capabilities, maintained regularly for safety and performance.

Can I request specific shots?
Absolutely. Let us know your vision and we’ll tailor the shoot to your needs.

Can I appear in the drone video/photos?
Yes — just let us know before the flight so we can plan safely and legally.

Can I license the footage for commercial use?
Yes. Commercial licensing is included in most packages or can be arranged upon request.

📅 Booking & Scheduling

How do I book a session?
Use our contact form or call us directly. After confirming availability, we’ll send a service agreement and invoice. A 25% deposit is required to reserve your date. This must be paid within 48 hours of receiving the invoice, or the date may be released.

How much notice is needed?
We recommend at least 7 days' notice to ensure proper planning and availability. For bookings made within 3 days of the session date, the deposit must be paid within 12 hours of invoice issuance to hold your spot. For special FAA authorizations (such as flying over people), 60–90 days may be needed for permit processing.

Do I need to be present during the shoot?
No, as long as we have permission and access, we can complete the shoot without your presence.

What if I need to reschedule?
We offer free rescheduling with at least 24 hours' notice. Weather-related reschedules are always free.

🌤️ Flight Conditions & Safety

Are you FAA certified?
Yes, we are certified under Part 107 for legal commercial drone operations.

Do you carry insurance?
Yes. We carry $1,000,000 in liability coverage, $5,000 in medical expense coverage, and full hull protection for our drone equipment. Proof of insurance is available upon request.

What if the weather is bad?
We will reschedule the shoot at no cost. We do not fly in unsafe conditions.

Can you fly at night?
Yes, under FAA-compliant conditions using anti-collision lighting and following approved protocols.

Do you get permission to fly over private property?
Always. We obtain written consent before conducting any flight over private land.

💲 Pricing & Deliverables

How much does it cost?
Our base rate is $100/hour. Add-ons include editing, raw footage, and rush delivery. Full details are available on our pricing page.

Are there travel fees?
Travel within 30 miles is included. Beyond that, we charge $0.70 per mile (round trip).

What is rush delivery?
For $100, we deliver your content within 24 hours of the shoot.

How will I receive my files?
You will receive a secure download link. USB or physical delivery is available upon request.

Can I get physical prints?
No, we currently only offer USB or online downloads.

📄 Legal & Licensing

Do I have to sign a contract?
Yes, we require a simple release form for most projects involving private property or aerial access.

Who owns the footage?
We retain copyright, but you will receive a license to use the content as agreed upon in your package.

Can I request changes after delivery?
Minor revisions are included; more complex edits may incur an additional fee.

Can I cancel after booking?
Yes. Cancellations made at least 48 hours before your scheduled session are eligible for a full deposit refund. If you cancel or reschedule with less than 48 hours’ notice, the deposit becomes non-refundable unless due to weather, FAA restrictions, or issues on our end.

🚀 Other Questions

Do you offer recurring site visits?
Yes — ideal for construction monitoring, agriculture, or any project requiring regular documentation.

Do you fly indoors?
Generally, no. However, we are open to discussing safe indoor operations in large, open spaces.

What is your max flight altitude?
We fly up to 400 feet above ground level per FAA regulations, or higher when operating near tall structures as permitted.

How long does a shoot take?
Most sessions last 1–2 hours. Larger projects may take longer depending on scope and requirements.

Can you help me plan my shoot?
Absolutely — we’ll work with you to plan timing, locations, and capture style to meet your goals.